Is the default Service Due Date on your panel set to a date in the near future? If so, the panel will enter a fault condition when this date is reached to alert the site operator that a service visit is overdue.

To pre-empt this and prevent your panel going into fault, you can set the Service Due Date reminder using these easy steps:

  • Tools > Commissioning (note on the MxPro 4 simply select Commissioning) and enter your Level 3 code
  • Once in Level 3, select Next Menu > Setup
  • Scroll down using the down arrow button and select the 'Service Due Date' option
  • Enter an appropriate time and date for the next Service Due Date reminder

Please note that this feature can't be disabled.