No, AdvancedLive is only available for use with Advanced panels.

AdvancedLive is ideal for anyone to easily manage their fire system and respond quickly to any issues without needing to be at the fire panel.

Please contact your sales manager via email enquiries@advancedco.com or call +44 (0)345 894 7000 to arrange a walkthrough of the system.

The minimum subscription period is one year.

We regularly update AdvancedLive based on user feedback. We keep in frequent contact with AdvancedLive users to gather their feedback and make regular updates based on their experiences.

We will keep you updated about large/significant changes via release notes posted on our website.

We will create your AdvancedLive account for you when your order is placed and we set up your subscription. We will send the account and sign-in details to the primary user, who can then invite and set up permissions for any additional users.

We will use your SSO (Single Sign-On) provider (if you have one) to sign you into AdvancedLive. If you don’t have an SSO provider, we will set up the account for

you and invite you into AdvancedLive.

You can access AdvancedLive on any internet connected device such as a mobile phone, tablet, laptop, desktop PC or smart TV.

All new devices added to the fire system are identified and included within AdvancedLive automatically. If you have map view, we also have functionality for you

to position the device in the appropriate location for your site.

Connection of your fire system to AdvancedLive requires a next-generation MxPro 5 connected panel with Ethernet port. AdvancedLive requires an internet connection and can be connected to your LAN using a standard RJ45 network cable.

AdvancedLive is accessed via a web browser on any internet-connected device, so does not require installation. For quick access it can be saved as an application on your device.

If a fire is detected, you will be alerted immediately, to give you maximum time to identify and manage the risk, or to take action and avoid costly false alarms.

For complete, up-to-date details of AdvancedLive functionality, please contact a member of our sales team via enquiries@advancedco.com or call +44 (0)345 894 7000.

You can manage your users and first responders within AdvancedLive – this includes inviting new users and revoking access.

As well as live reporting on device status so you can easily see if any devices are with fault or in isolation.

You can also view the details of past fire system events such as faults, tests, and pre-alarm incidents.

This means you can look back over and share all device activity and spot events you might have missed e.g. pre-alarms that triggered and cleared overnight.

We welcome your feedback and you can contact us through the feedback button in the AdvancedLive platform.

For full details about subscribing to AdvancedLive, please speak to a member of the Advanced sales team.

If you are interested in using AdvancedLive for your site, please contact your sales manager who will be happy to talk through the best solution for you. Email: enquiries@advancedco.com or call: +44 (0)345 894 7000.

Yes, if you have all the documentation required i.e. building drawings (in PDF format or CAD drawings), zone plans and up-to-date, as-fitted diagrams to configure the fire system devices to the floor plans, we can upgrade your system to the map view for a one-off charge.

To discuss options for upgrading, please contact your sales manager via email enquiries@advancedco.com or call +44 (0)345 894 7000.

AdvancedLive is available as an annual subscription. There is an additional cost for the map setup. Please contact your sales manager via email enquiries@advancedco.com or call +44 (0)345 894 7000 to discuss your needs.

To discuss any changes to your account, please contact your sales manager via email enquiries@advancedco.com or call +44 (0)345 894 7000.

Please use this link to access the latest terms and conditions. If you have any questions, please contact your sales manager via email enquiries@advancedco.com

or call +44 (0)345 894 7000.

For hardware installation support, please contact your installer. Our technical support team can help you answer any technical questions you may have about AdvancedLive. Please email techsupport@advancedco.com or call +44 (0)345 894 7000.

AdvancedLive is a simple, intuitive platform, there is no training module covering its use. However, we do offer support for initial setup and installation and we are on hand to answer any questions.